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	<title>Comments on: Customer Service – The second most important use for Twitter</title>
	<atom:link href="http://abovethebuzz.wordpress.com/2008/05/01/customer-service-%e2%80%93-the-second-most-important-use-for-twitter/feed/" rel="self" type="application/rss+xml" />
	<link>http://abovethebuzz.wordpress.com/2008/05/01/customer-service-%e2%80%93-the-second-most-important-use-for-twitter/</link>
	<description>Thoughts on PR, Marketing, and new Communications Technology from Sterling Cross Communications</description>
	<lastBuildDate>Tue, 01 Dec 2009 04:03:40 +0000</lastBuildDate>
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		<title>By: Building a Collaborative Enterprise: Twitter (Part 1) &#171; Edgewater Technology Weblog</title>
		<link>http://abovethebuzz.wordpress.com/2008/05/01/customer-service-%e2%80%93-the-second-most-important-use-for-twitter/#comment-74</link>
		<dc:creator>Building a Collaborative Enterprise: Twitter (Part 1) &#171; Edgewater Technology Weblog</dc:creator>
		<pubDate>Tue, 18 Nov 2008 16:52:57 +0000</pubDate>
		<guid isPermaLink="false">http://abovethebuzz.wordpress.com/?p=22#comment-74</guid>
		<description>[...] allows for a uniquely personal approach to customer service, providing customers with a way to bypass your standard support structure and (at least have the [...]</description>
		<content:encoded><![CDATA[<p>[...] allows for a uniquely personal approach to customer service, providing customers with a way to bypass your standard support structure and (at least have the [...]</p>
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		<title>By: A Technological Treat &#171; Emily&#8217;s Posts</title>
		<link>http://abovethebuzz.wordpress.com/2008/05/01/customer-service-%e2%80%93-the-second-most-important-use-for-twitter/#comment-23</link>
		<dc:creator>A Technological Treat &#171; Emily&#8217;s Posts</dc:creator>
		<pubDate>Mon, 05 May 2008 20:18:46 +0000</pubDate>
		<guid isPermaLink="false">http://abovethebuzz.wordpress.com/?p=22#comment-23</guid>
		<description>[...] when someone is so passionate they can write a song about the object of their affections.  I think the guys around here are secretly penning a tune about &#8220;twitter.&#8221;  Brace yourselves.  [...]</description>
		<content:encoded><![CDATA[<p>[...] when someone is so passionate they can write a song about the object of their affections.  I think the guys around here are secretly penning a tune about &#8220;twitter.&#8221;  Brace yourselves.  [...]</p>
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		<title>By: Dayngr</title>
		<link>http://abovethebuzz.wordpress.com/2008/05/01/customer-service-%e2%80%93-the-second-most-important-use-for-twitter/#comment-20</link>
		<dc:creator>Dayngr</dc:creator>
		<pubDate>Sun, 04 May 2008 07:05:48 +0000</pubDate>
		<guid isPermaLink="false">http://abovethebuzz.wordpress.com/?p=22#comment-20</guid>
		<description>To bad twitter doesn&#039;t take their own customer service seriously. (See: http://dayngrzone.blogspot.com/2008/04/twitters-terms-of-service-for-show-or.html and http://dayngrzone.blogspot.com/2008/05/twitter-and-tos-enforcement-or-lack.html)</description>
		<content:encoded><![CDATA[<p>To bad twitter doesn&#8217;t take their own customer service seriously. (See: <a href="http://dayngrzone.blogspot.com/2008/04/twitters-terms-of-service-for-show-or.html" rel="nofollow">http://dayngrzone.blogspot.com/2008/04/twitters-terms-of-service-for-show-or.html</a> and <a href="http://dayngrzone.blogspot.com/2008/05/twitter-and-tos-enforcement-or-lack.html)" rel="nofollow">http://dayngrzone.blogspot.com/2008/05/twitter-and-tos-enforcement-or-lack.html)</a></p>
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	<item>
		<title>By: Marc</title>
		<link>http://abovethebuzz.wordpress.com/2008/05/01/customer-service-%e2%80%93-the-second-most-important-use-for-twitter/#comment-19</link>
		<dc:creator>Marc</dc:creator>
		<pubDate>Sat, 03 May 2008 17:22:33 +0000</pubDate>
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		<description>I like and agree with your points.

Twitter is a good customer service resource.</description>
		<content:encoded><![CDATA[<p>I like and agree with your points.</p>
<p>Twitter is a good customer service resource.</p>
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		<title>By: Christopher Lower</title>
		<link>http://abovethebuzz.wordpress.com/2008/05/01/customer-service-%e2%80%93-the-second-most-important-use-for-twitter/#comment-13</link>
		<dc:creator>Christopher Lower</dc:creator>
		<pubDate>Fri, 02 May 2008 16:02:19 +0000</pubDate>
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		<description>Thanks Jason!</description>
		<content:encoded><![CDATA[<p>Thanks Jason!</p>
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