Crowdsourced reviews can put local restaurateurs on the defensiveJuly 9, 2013
I was recently interviewed by Bill Ward of the Minneapolis Start Tribune for an insight into online reputation issues facing restaurants. We talk about Yelp and how clients I had set up with monitoring tools and training are utilizing those tools in every day restaurant operations!
Click here to read the article in the Star Tribune.
Posted in Marketing, Online Marketing, Online Reputation Management, public relations, social media | Tagged @MrChristopherL, Blue Plate Restaurants, brand reputation, Christopher Lower, crisis communication, Edina Grill, Foursquare, google, Kip Clayton, Online Reputation Management, Parasole Restaurants, public relations, restaurant marketing, social media, Stephanie Shimp, Sterling Cross Communications, Sterling Cross Group, Stuart Woodman, Three Squares, urbanspoon, www.sterlingcrossgroup.com, Yelp |